In Pursuit of the Extraordinary: SharkNinja’s 2024 Environmental, Social and Governance Report
At SharkNinja, our mission is to positively impact people’s lives, every day, in every home around the world. As a fast-growing global product design and technology company, we are driven by a relentless pursuit of the Outrageously Extraordinary — pushing boundaries to deliver world-class innovation, breakthrough solutions, and exceptional experiences for our consumers.
Today, we’re pleased to announce our second annual Environmental, Social, and Governance (ESG) Report, In Pursuit of the Extraordinary, which highlights the meaningful progress we’re making across our business and value chain to advance our environmental and social performance. This work reflects our commitment to creating long-term value for our consumers, investors, communities, and the planet we all share.
We believe our responsibility, and our opportunity, to improve lives extends beyond our products. We are committed to contributing to the greater good of all our stakeholders. In 2024, we made great strides under our Positive Impact Plan, our framework for pursuing our mission with purpose and sustainability at the core. Key achievements under our three pillars in 2024 include:
Product Positive
- Our average product rating was 4.3 stars, with 71% of consumers providing a 5-star rating.
- Our average customer service rating was 4.7 stars, with 82% of respondents providing a 5-star rating.
- We defined repairability design criteria to be applied to five product categories in 2025.
- Since 2019, we’ve refurbished 4.4M returned product units, giving more than 85% of our returned products a second life.
- We eliminated all expanded polystyrene (EPS) in Shark product packaging.
Planet Positive
- We covered 100% of our global Scope 2 electricity demand with renewable sources through procurement of energy attribute certificates, allowing us to meet our Scope 1 and 2 GHG reduction target one year ahead of schedule.
- We established a Scope 3 goal to reduce greenhouse gas (GHG) emissions 66.33% per unit sold by 2035 from a 2023 base year.
- We completed our first climate-related risk assessment.
- We delivered PFAS-free food-contact surfaces in all new cookware product launches and removed PFAS from food-contact surfaces in all our heated products.
People Positive
- We introduced our new Outrageously Extraordinary mindset to accelerate talent development and drive outsized success.
- We launched four new Employee Resource Groups (ERGs), including our Sustainability Ambassadors and Universal Design ERGs focused on improving product offerings and operational performance.
- We achieved a year-over-year reduction in employee turnover, dropping from 15% in 2023 to 12% in 2024.
- We consolidated supplier human rights audits under a single platform across global markets.
- We donated $1.2 million (cash and in-kind donations) to charity for a total of more than $3.7 million since 2020.
As we look ahead to 2025 and beyond, we remain focused on building upon this momentum, deepening our impact, and amplifying our progress.
To learn more about our ESG initiatives, progress, and future commitments, we invite you to read the full 2024 Report.
