At SharkNinja, we exist to deliver on our mission of “positively impacting people’s lives, every day in every home. This includes doing everything possible to protect your privacy and secure your Personal Data”.
This Privacy Notice covers situations where we, SharkNinja, access, collect, store, process, use, disclose, transfer, or delete (hereinafter collectively referred to as “use”) Personal Data in paper or electronic form about persons working for or acting as our service providers, contractors, partners, suppliers (hereinafter collectively referred to as “third parties”).
Who is responsible for your Personal Data?
SharkNinja Operating LLC, SharkNinja Europe, and SharkNinja (Hong Kong) Company Limited, operate as joint data controllers, which means we decide on the methods and purposes of the processing of your Personal Data by determining “why” and “how” it is collected and used.
SharkNinja Operating LLC is based in the USA at 89 A St., Needham, MA 02494.
SharkNinja Europe Ltd is based in the UK at 3150 Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8ZB.
SharkNinja (Hong Kong) Company Limited is based at 21/F 238 DES VOEUX RD C Sheung Wan Hong Kong.
What Personal Data do we collect and why?
We will collect, store, process, use, disclose and transfer your Personal Data to be able to identify you, and provide you with a smooth customer experience. We will use your Personal Data for the purposes described in this section. The processing of your Personal Data will comply with the applicable privacy legislation and rely on the legal basis set out in this section. Where we rely on our legitimate interests, we will only do so to the extent that your own interests or fundamental rights do not override our interests.
We may collect or receive the following Personal Data about you:
When and how might we collect your Personal Data
We will collect, store, process, use, disclose and transfer your Personal Data to be able to identify you, and provide you with a smooth customer experience. We will use your Personal Data for the purposes described in this section. The processing of your Personal Data will comply with the applicable privacy legislation and rely on the legal basis set out in this section. Where we rely on our legitimate interests, we will only do so to the extent that your own interests or fundamental rights do not override our interests.
We will only process Personal Data strictly necessary for the purposes defined above. In the event you do not provide such information, we will not be able to perform these purposes.
We may collect your Personal Data when:
Children
Our products and our websites are not designed for children. If we become aware that we have collected personal information (as defined by the United States Children’s Online Privacy Protection Act) from children, we take every reasonable effort to delete such data.
If we do unintentionally collect children’s personal information, we will delete it as soon as we become aware.
How long will we retain your Personal Data?
Our general approach is to retain your Personal Data only for as long as it is needed, and in line with our Retention Policy. If you would like more information on retention periods, please contact us at privacy@sharkninja.com .
We may retain some of your Personal Data for a shorter or longer time, for instance, where we are obliged to do so in accordance with relevant legal requirements.
How do we protect your Personal Data?
SharkNinja are strongly committed to keeping your Personal Data safe. We have adopted specific technical and organizational measures to protect your Personal Data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or access.
When you perform your assignments within our premises or access to our IT system, you agree to comply with the SharkNinja guidelines in terms of cybersecurity defined in the documentation provided when you enter our services.
If you have any concerns that your Personal Data has been put at risk, for example if your security credentials may have been compromised, you should contact us as soon as possible.
International Transfer of Personal Data
We operate globally and may transfer your Personal Data to other offices in SharkNinja, or to approved partners in locations around the world. When we do this, it will always be for the purposes described in this privacy notice, and where we are satisfied with the levels of protection and security implemented in compliance with applicable privacy legislation. Transfers of Personal Data within SharkNinja (including those outside the EEA) are governed by an intercompany agreement.
When we share, use, or transfer Personal Data with other organizations particularly outside the EEA, we use approved standard contractual clauses, or put in place other measures under applicable privacy legislation, to ensure that these transfers provide adequate safeguards.
When we share, use, or transfer Personal Data from the country of your residence, we use standard contractual clauses approved by the European Commission, or put in place other measures under applicable privacy legislation, to ensure there are adequate safeguards. You can contact us at privacy@sharkNinja.com for more information about these safeguards including how to obtain copies of this information.
Who might we share your Personal Data with?
We may share and disclose your Personal Data for the abovementioned purposes with the categories of recipients listed below:
All parties are bound by an obligation to implement appropriate security measures to protect Personal Data they process and are bound by a strict confidentiality agreement and specific contractual terms on “how” and “when” they are allowed to use your Personal Data on our behalf.
We may share and disclose your Personal Data for the abovementioned purposes with the categories of recipients listed below:
All parties are bound by an obligation to implement appropriate security measures to protect Personal Data they process and are bound by a strict confidentiality agreement and specific contractual terms on “how” and “when” they are allowed to use your Personal Data on our behalf.
Do we sell your Personal Data?
We do not sell your Personal Data to third parties. We share your Personal Data with carefully selected service providers so they can provide services to you on our behalf to help us fulfil our contractual obligations, or who otherwise assist us in carrying out the purposes we describe in this Privacy Notice. We have contracts in place with these providers that stipulate they cannot do anything with your Personal Data without instruction from us and that they provide their service via secure methods.</br></br>
To the extent our transfer of your Personal Data to certain third parties may be interpreted as a “sale” under California, or other applicable privacy law, you have the right to opt out of that sale, to exercise this right, please submit your request by filling out the form after clicking here.
Your Data Protection Rights
Subject to your applicable privacy legislation, you may be entitled to one or more of the following rights and exercise them on your own or via a representative acting on your behalf. We are committed to protecting your rights and allowing you to exercise them. You will never be discriminated against when you exercise your right in good faith under any applicable privacy law.
You also have the right to lodge a complaint with your local supervisory authority, State Attorney General’s Office, or other applicable regulator, dependent on your place of residence, if you consider that the processing of your Personal Data infringes applicable law.
If you need any further information regarding your rights or how to exercise them, or if you have any complaints or questions regarding our privacy practices, please contact our privacy team at privacy@sharkninja.com or by completing the data subject rights request form available here.
Contact Us
You can contact us by email, online via our webform and post.
Our email is privacy@sharkninja.com